Widerrufsrecht

Returns & Refund Policy

Last updated: July 2026

At Barakah Labs, we stand behind the quality of our products and want every customer to have a positive experience. If Barakah Balance™ is not suitable for you, we offer a 30-day satisfaction guarantee subject to the terms outlined below.

30-Day Satisfaction Guarantee

Customers may request a return within 30 days from the date their order is delivered.

To be eligible for consideration:

The customer must contact Barakah Labs within 30 days of delivery.
The order number and proof of purchase must be provided.
The product must be returned to Barakah Labs.
The product must be returned in its original packaging where reasonably possible.
The returned product must be received by Barakah Labs before any refund is issued.

Barakah Labs reserves the right to refuse refunds where the return requirements have not been met.

Product Usage

Due to the nature of consumable products, refunds are assessed on a case-by-case basis.

Returns may not be accepted where:

The product has been excessively used.
The product has been damaged after delivery due to improper storage or handling.
The customer is unable to provide proof of purchase.
The return request is made outside the 30-day period.

Return Shipping

Customers are responsible for all costs associated with returning products to Barakah Labs.

Return shipping costs are non-refundable.

We strongly recommend using a tracked shipping service. Barakah Labs is not responsible for products lost, stolen, or damaged during return shipping.

Refund Process

Once the returned product has been received and inspected, Barakah Labs will notify you of the outcome.

If approved, your refund will be processed to the original payment method used for the purchase.

Please allow 5–10 business days for your payment provider to complete processing.

Shipping Fees

Original shipping fees are non-refundable unless required under applicable Australian Consumer Law.

Damaged, Faulty, or Incorrect Orders

If you receive a damaged, faulty, or incorrect item, please contact Barakah Labs within 7 days of delivery with:

Your order number
A description of the issue
Supporting photos where applicable

We will review the issue and provide an appropriate resolution.

Australian Consumer Law

Nothing in this policy limits or excludes any rights you may have under the Australian Consumer Law, including rights relating to products that are faulty, not as described, or not fit for purpose.