Refund Policy
30-Day Satisfaction Guarantee
We stand behind the quality of Barakah Balance™.
If you are not satisfied with your first purchase, you may request a refund within 30 days of delivery, subject to the conditions below.
Eligibility
• Applies to first-time purchases only (one refund per customer).
• Limited to one unit per household under this guarantee.
• Refund request must be submitted within 30 days of confirmed delivery.
• Proof of purchase is required.
• Product must be returned (opened or unopened).
• Return shipping costs are the responsibility of the customer.
Once the returned product is received, we will refund the purchase price (excluding original shipping fees, if applicable).
Exclusions
This guarantee does not apply to:
• Orders of 2 or more units.
• Subscription repeat orders.
• Claims made after 30 days from delivery.
• Misuse or improper storage of the product.
Australian Consumer Law
This policy operates in addition to your rights under the Australian Consumer Law. Nothing in this policy excludes, restricts, or modifies any rights you may have under applicable consumer protection legislation.
Privacy Policy Barakah Labs™ Last updated: March 2026
Barakah Labs™ respects your privacy and is committed to protecting the personal information you provide when visiting or purchasing from barakahlabs.au.
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
Name
Email address
Shipping and billing address
Payment information (processed securely through third-party providers)
Phone number (if provided)
Order history and purchase information
Website usage data (such as pages visited)
We only collect information necessary to provide our products and services.
2. How We Use Your Information
We may use your information to:
Process and fulfil orders
Deliver products to you
Provide customer support
Send order confirmations and shipping updates
Improve our website and customer experience
Send occasional updates or offers if you have opted in
We do not sell your personal information.
3. Payment Processing
Payments made through barakahlabs.au are processed securely through trusted third-party payment providers such as Stripe or other payment gateways.
Barakah Labs™ does not store full credit card details.
4. Website Analytics and Cookies
Our website may use analytics tools and cookies to understand how visitors interact with our site. This helps us improve performance and user experience.
Cookies may collect information such as:
Browser type
Device information
Pages visited
Time spent on the website
You may disable cookies through your browser settings.
5. Sharing Information
We may share limited information with trusted third parties only when necessary to operate our business, including:
Payment processors
Shipping and fulfilment providers
Website hosting services
Analytics services
These providers are required to protect your information.
6. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
However, no method of internet transmission or storage is completely secure.
7. Access to Your Information
You may request access to the personal information we hold about you or request corrections where necessary.
To do so, please contact us using the details below.
8. Changes to This Policy
Barakah Labs™ may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
The latest version will always be available on our website.